Have you ever moved before? If so, you may have chosen a nationally-known company to move your belongings. However, after looking back at the service provided, how did you feel about the move? Were your movers professional? On time? Did the moving company reach out to you ahead of time to take inventory of what they would be moving? Did the movers on moving day tell you their names? Was anything broken? Did you hear anything from the moving company or your point of contact after your move? If you answered “no” to any of the above questions, we would like the opportunity to explain to you why choosing a local moving company with a great reputation is so important when moving.
Choosing a local moving company offers you as a client more focus and attention to details regarding your account. For example, a local moving company may have four teams of movers that work each day. There may be one or two supervisors or team leaders that manage this core group of professionally trained movers. There is not a single move that takes place that a supervisor does not know about. There are not 40 moves taking place in a single day state-wide or nation-wide.
Moreover, the team of local movers knows the area well. Actually, they more than likely live in the area. We at Boundless Moving & Storage in Chattanooga, TN, are proud of our local heritage and our city. Our teams are educated on the quickest and safest routes to take in navigating the city. When moving, time matters, and our professional teams can expedite a move’s travel time simply because they know the area that well!
Optimal Customer Service
As a client, attention to detail matters. Just as we discussed earlier, it’s much nicer to have individualized attention from supervisors and team leaders. For example, if you chose to work with a local moving company such as Boundless Moving & Storage, and if you had a question or concern about your upcoming move, instead of calling a 1-800 number, you can call one of our two offices in Cleveland or Chattanooga, TN! You will not be directed by a tele-robot. You will speak to a real person with a real name, who is ready to help with your account. Before moving day, you will be contacted to get a detailed inventory of what items you are wanting moved. We do this to ensure that nothing is left behind and that items that need extra care in the moving process are noted ahead of time.
At Boundless Moving & Storage in Chattanooga, TN, we pride ourselves in our customer service. Our motto is “Personal Service Without Limits” and we stick to that daily. If you are looking for a local moving company in Chattanooga or the surrounding areas, consider your hometown movers, Boundless Moving & Storage.